Shipping Policy:

All orders are shipped via USPS unless expedited next-day shipping is requested, in which case your package will be handled by UPS. Please ensure you provide the correct mailing address; you have a 24-hour window prior to shipment to rectify any errors. We cannot be held responsible for any incorrect mailing addresses entered after the item has been dispatched. Our standard processing time is 1-2 days, with shipping typically taking 3-5 business days. Our shipping originates from Washington, DC, and once your order is shipped, it is beyond our control. RoyaltzBoutique is not liable for any lost, damaged, or stolen packages.

 

Pre-Orders:

All custom items are available for pre-order only. Pre-orders generally require 1-2 weeks for processing, often less. Upon arrival of your custom order, it will be promptly shipped to you.

 

Cancellations & Refunds:

You have a 30-minute window after placing your order to request cancellation. Refunds are only issued in cases where our error affects your order, such as receiving a broken or incorrect item. You must notify us of any such issues within 48 hours of package delivery. Please refer to the contact information below to reach out to us.

 

Payment via Cash App or Apple Pay:

For payments via Cash App or Apple Pay, please contact us directly. Ensure all items are in your cart, then provide a screenshot of your cart displaying the total, mailing address, and contact information for us to process your order efficiently. Thank you!

 

Contacts:

Via Email - [email protected]

Via Social - @royaltz.boutique